Your privacy is our priority

Introduction and Scope

abe777 ("we", "us", or "the platform") operates a safe and transparent online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use our website, mobile application, and related services ("Services"), how we use it, and how we keep it secure.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our Services. This Policy should be read alongside the Terms and Conditions.

abe777 is intended for users aged 21 (twenty-one) or older only. We do not knowingly collect information from minors. If we are informed that information from a minor has been collected, we will delete it immediately.

What information we collect

We may collect the following types of information to improve your experience with our Services and to meet legal obligations:

2.1 Registration and Identity Information

• Full name, email address, mobile number, and date of birth.
• National ID (NID) or passport number (where applicable for identity verification).
• Your chosen username and password (stored in encrypted form).

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing purposes only.
• Deposit and withdrawal history and amounts.

2.3 Device and Technical Information

• IP address, browser type and version, operating system.
• Device identifiers, cookies, and session tokens.
• Site access times and page visit data.

2.4 Gaming and Behavioral Information

• Play history, preferred game categories, and bet amounts.
• Bonus and promotional offer usage data.
• Records of communications with customer support.

2.5 Voluntarily Provided Information

• Messages and inquiries you send via live chat or email.
• Information provided through participation in surveys or feedback forms.

How we collect information

We collect information in the following ways:

3.1 Direct Collection

You provide information to us directly when registering, logging in, making a deposit, submitting a withdrawal request, or contacting customer support. This information is essential for operating abe777's Services.

3.2 Automated Collection

When you use our platform, certain technical information is collected automatically through cookies, web beacons, and similar technologies. This information is used to improve the functionality of the site and to ensure security.

3.3 Collection from Third Parties

Transaction-related information may be received from payment processors (such as bKash, Nagad) or identity verification services. In such cases, the relevant third party's own privacy policy applies.

Purpose of using information

Your information is used only for the following purposes:

• Account management: Registration, verification, login, and account security.
• Payment processing: Completing deposit and withdrawal transactions and maintaining financial records.
• Service improvement: Personalizing your experience and improving platform functionality.
• Communication: Providing important updates, promotional offers (with your consent), and support.
• Security and fraud prevention: Detecting and preventing unauthorized access, suspicious transactions, and fraudulent activity.
• Responsible gaming: Identifying problematic gaming behavior and providing assistance.
• Legal obligations: Complying with applicable laws, regulations, and regulatory authority directives.
• Analytics: Analyzing platform usage trends to improve service quality.

abe777 does not sell or rent your personal information to third parties for commercial purposes.

Information sharing and disclosure

We may share your information with third parties in the following limited circumstances:

5.1 Service Providers

Necessary information is shared with trusted third parties who provide services such as payment processing, identity verification, data hosting, and customer support. These parties may only use the information in accordance with our instructions.

5.2 Legal Requirements

Information may be disclosed when required by a court order, a lawful request from a government authority, or a law enforcement investigation.

5.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. We will notify you appropriately before any such change takes place.

5.4 With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information with a third party.

Information security measures

abe777 applies industry-standard technical and organizational measures to protect your information:

• SSL encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Password hashing: Your password is never stored in plain text — only strong hashing algorithms are used.
• Access controls: Only authorized personnel can access information necessary for specific service delivery.
• Firewall and security monitoring: Our servers operate under 24/7 security monitoring.
• Regular security assessments: Regular security audits are conducted to identify potential vulnerabilities.
• Two-factor authentication (2FA): Two-factor authentication is available for account security.

Please note that data transmission over the internet cannot be guaranteed to be completely secure. Therefore, use a strong password for your account and do not share it with anyone.

Cookie policy

Cookies are small text files stored in your browser. abe777 uses the following types of cookies:

7.1 Essential Cookies

These cookies are necessary for the basic functionality of the site, such as maintaining login sessions and ensuring security. Without them, the platform will not function properly.

7.2 Functionality Cookies

These cookies are used to remember your preferred language, game settings, and other preferences, making your experience more personalized.

7.3 Analytics Cookies

These cookies collect information to help us understand how users interact with our site. This information helps improve service quality.

You can disable cookies through your browser settings. However, doing so may limit some functionality of the site.

Data retention period

We retain your information only for as long as necessary:

• All account and transaction information is retained while your account is active.
• After an account is closed, information necessary for legal obligations and dispute resolution may be retained for a defined period.
• Financial transaction records are generally retained for an extended period in accordance with legal requirements.
• Marketing consent data is deleted after consent is withdrawn.

Once the defined retention period has ended or the information is no longer needed, your data is securely deleted or anonymized.

Your rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to data portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to the use of your information for marketing purposes.
• Right to withdraw consent: The right to withdraw consent at any time — this will not affect any processing carried out on the basis of prior consent.

To exercise these rights, contact us via live chat or email. We will respond to your request within a reasonable time.

International data transfers

To provide our Services, information may in some cases be processed or stored outside Bangladesh. In such cases, we ensure that:

• The receiving organization maintains adequate security measures.
• Data transfers are carried out within a proper legal framework, including data transfer agreements.
• Third parties are contractually bound to comply with our privacy standards.

Children's privacy

abe777 is for users aged 21 or older only. We do not knowingly collect personal information from any minor. If you believe a minor has registered on our platform, please contact us immediately. Any such account and associated information will be deleted promptly.

Policy changes

This Privacy Policy may be updated from time to time due to business changes, legal requirements, or technological developments. For significant changes, we will:

• Display the updated date on this page.
• Send a notification to your registered email address.
• May display a notification when you log in to the platform.

Continued use of the Services after any changes will be considered your acceptance of the updated Policy. We therefore recommend reviewing this page on a regular basis.

Other Policies & Information

Alongside this privacy policy, the following documents govern the use of our services:

• Terms & Conditions — Overall terms for using the service.
• Responsible Gaming — Guidelines for enjoying gaming safely and responsibly.
• About Us — Introduction and mission of the abe777 platform.
• FAQ — Common questions and answers.